My report returns duplicated rows, how do I remove the duplication?
Depending on the type of Ad Hoc view you are using, there may be options on how to change the...
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Frequently Asked Questions
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Why doesn’t my dynamic filter deliver the expected results?
When using a Relative Date (dynamic) filter, the results will vary depending on when the Ad Hoc View/Report/Dashboard is run.... -
Why do my dates look wrong?
You may be using an incorrect locale or time zone setting in your database. To ensure your settings are correct,... -
Can I connect other data sources to my Community BI?
Initially, your Community BI will only allow you to interrogate the data in your CDS database. You may have other... -
Why is my printed report so hard to read?
If your report contains a large amount of data, or if your information is very wide or long across the... -
How do I add a new user?
While managers have access to create and manage users in CDS CRM databases, that functionality is not currently available in... -
Why can’t I save my Ad Hoc View?
If you have created an Ad Hoc View and find the save and export buttons are greyed out when... -
How do I contact support?
If you are an existing customer and require support please contact our support team via email or call 1800 503 981 If... -
Community BI 7.5 Upgrade
We are upgrading our Community BI Server in April 2020. Most of the functionality will remain the same, with some... -
Reports – Branding with your logo
When reports are run from CommunityBI, the default CommunityBI logo will present. We also have the ability to add your...