Community BI Support

These articles will assist you in accessing your Community BI Full. What is Community BI? and Logging etc.

These articles answer Frequently Asked Questions related to Community BI Full

The Repository is the central storage location of all saved Ad Hoc Views, Reports and Dashboards created for your Community BI system.

The term “Ad Hoc View” in business analytics reporting, generally is created for one-time use to find the answer to a specific business question. BUT In Community BI “Ad Hoc Views” can be created and saved to be used as the base of Reports and Dashboards. Ad Hoc Views are stored in the Repository

Reports need to have an Ad Hoc View already created that then gets saved as a Report. Reports are a more formal way of displaying information captured in an Ad Hoc View. Reports allow you to share the information with authorised persons who may not have access to the BI system. Reports can also be configured to be viewed from within your CRM Database. Reports are stored in the Repository

Dashboards are a way of combining multiple ad hoc views and/or reports into a single item. A Dashboard allows you to view multiple ad-hoc views or reports in a single, integrated view. A Dashboard consists of dashlets – individual items that are added to the dashboard. These may include Ad-Hoc views (chart, table or crosstab), Reports, Text, Webpages or images. Dashboards are stored in the Repository A Dashboard can include input controls for choosing the data displayed in one or more dashlets. Dashboards can also be configured to be viewed from within your CRM Database. Dashboards are stored in the Repository

Scheduling is the process of creating a task which will automatically run a BI report at a certain time and date. You may choose to have the report stored in the BI repository, emailed to particular users, or both. Scheduling allows you to set up regular reports to run and be distributed without having to log into Community BI or the CRM database.

CDS has created a number of public Ad Hoc Views and Dashboards for certain modules, including NDIS and CHSP. These contain a range of information to help you analyse your captured data and manage your agency.