• Why can’t I login?

    There may be a number of reasons if you are having problems logging into your Community BI system. Here are some troubleshooting tips: Check your URL If you have an incorrect URL you will not be accessing the correct system. If you are unsure, check with your local system administrator….

  • How do I find my saved Ad Hoc View, Report or Dashboard?

    If you have created an item and you can’t remember where you saved it, you have a few options. Search for the item Use the Search box in the upper right hand corner of your screen.  This will search for your entered terms in the name and description of the…

  • Why does my measure seem wrong?

    If you are using a Crosstab view or Chart with a field and measure, the system will group the measure into a summary calculation. Right-click on the measure name in the Rows or Columns area and select Change Summary Calculation. By default the Summary Calculation will create a Sum calculation. …

  • Why won’t my Chart display?

    All Charts require at least one measure to display. If you see the message: Add a measure to continue either you need to select a measure and drag it to either the Rows or Columns area. Many charts require a particular combination of measures and/or fields to be displayed. If…

  • Why doesn’t my report display when I open it?

    If you receive the following message: You must apply input values before the report can be displayed The Report you are viewing requires additional information to be displayed. It has been configured with one or more filters which must have a value selected. Have a look at the options pane…

  • How do I edit my dashboard?

    If you click on a Dashboard in the Repository or Library it will open in Display (view) mode. In Display mode you view the dashboard, filter the dashboard (if you have a filter configured) and export the dashboard. To edit the Dashboard you must right-click on the dashboard name in…

  • Dashboard – Properties

    A Dashboard is comprised of dashlets – individual items that are added to the dashboard. These may include Ad-Hoc views (chart, table or crosstab), Reports, Text, Webpages or images. A Dashboard can include input controls for choosing the data displayed in one or more dashlets. A Dashboard allows you to…

  • Repository – Item Properties

    The Repository is the central storage location of all saved Ad Hoc Views, Reports and Dashboards created for your Community BI system. Each item in the Repository has a number of properties which may be updated as required. Instructions Step 1. Log in to your Community BI system (refer to…

  • Ad Hoc View – Zooming

    When working with Ad Hoc Views it can be useful to zoom in on data for more detail. Ad Hoc Views allow you to visualise and analyse the data you capture for your organisation. Ad Hoc Views can be viewed in the Community BI system or in reports and dashboard….

  • Ad Hoc View – Hide Data

    When working with Ad Hoc Views it can be useful to filter data to concentrate on particular information.  Other methods to filter data include adding a filter and selecting keep only or exclude in a crosstab view. In Ad Hoc View Charts you can also choose to exclude particular measures…