• Public Dashboard – CHSP

    CDS has created a number of public dashboards for certain modules, including NDIS and CHSP. These dashboards contain a range of information to help you analyse your captured data and manage your agency. Dashboards allow you to view multiple ad-hoc views or reports in a single, integrated view.   Instructions To…

  • Public Dashboard – NDIS

    CDS has created a number of public dashboards for certain modules, including NDIS and CHSP. These dashboards contain a range of information to help you analyse your captured data and manage your agency. Dashboards allow you to view multiple ad-hoc views or reports in a single, integrated view.   Instructions To…

  • Public Dashboards

    CDS has created a number of public dashboards that are available to users of CommunityBI. Dashboards allow you to view multiple ad-hoc views or reports in a single, integrated view. The Public Dashboards have been created for certain modules, including NDIS and CHSP and are available to CommunityBI systems linked to…

  • How do I add a new user?

    While managers have access to create and manage users in CDS CRM databases, that functionality is not currently available in Community BI. If you need a new user added to your Community BI system, please email CDS Support. Please provide the following information: First Name Last Name Email address Level…

  • Why is my printed report so hard to read?

    If your report contains a large amount of data, or if your information is very wide or long across the page, this can cause issues with some programs. You may find that a printed version is too small to read, or cuts off sections of the data. It is not…

  • Ad Hoc View – Chart Format – Advanced

    Charts are useful tools for graphically displaying information. Sometimes, you may wish to change the format of your charts, beyond the basic options. There are many options available within the Chart Format tool. Instructions Step 1.  Open or create a new ad hoc view (refer to the Creating Ad Hoc…

  • Ad Hoc View – Chart Format – Appearance

    Charts are useful tools for graphically displaying information. Sometimes, you may wish to change the format of your charts, beyond the basic options. There are many options available within the Chart Format tool. Instructions Step 1.  Open or create a new ad hoc view (refer to the Creating Ad Hoc…

  • Ad Hoc View – Chart Format – Labels

    Charts are useful tools for graphically displaying information. Sometimes, you may wish to change the format of your charts, beyond the basic options. There are many options available within the Chart Format tool. Instructions Step 1.  Open or create a new ad hoc view (refer to the Creating Ad Hoc…

  • Can I connect other data sources to my Community BI?

    Initially, your Community BI will only allow you to interrogate the data in your CDS database. You may have other data sources in your organisation that you want to have available in Community BI. CDS can connect relation databases that utilise an ODBC connection – these include common databases such…

  • Why do my dates look wrong?

    You may be using an incorrect locale or time zone setting in your database. To ensure your settings are correct, log out of the database and log back in following the steps in the Logging In article. If your settings are correct and you are still having issues, please contact CDS…